Terms of Service
Last updated: September 17, 2026
1. Who we are
Fortified Fuels (“we”, “us”) is operated by Fortified Fuels LLC (formerly FM Propane LLC), a Connecticut Home Heating Oil Dealer, HOD #1375, located at 55 Post Rd W, 2nd Floor, Westport, CT 06880. These terms govern your use of fortifiedfuels.com. You must be at least 18 years old to use this website and to opt in to our text-message program.
2. Pricing
Prices published on this website apply to orders placed through our online checkout on the date shown, for standard deliveries within our stated service area, at or above the stated minimum gallons. The exact price for your address is always confirmed on the checkout screen before you place an order. Published prices may change without notice as the wholesale market moves. Autofill deliveries are priced under the Fortified Autofill Agreement, not this section.
3. Orders and delivery
Orders placed through the online ordering system are additionally subject to our Online Ordering Terms presented at checkout. Standard deliveries are typically completed the next business day but are not guaranteed to a specific date or time except where we expressly say so in writing.
4. SMS program terms
We send two kinds of recurring text messages, each with its own separate consent checkbox on our forms (for non-marketing messages only, a yes you give us during a call and that we document also counts): non-marketing messages about your delivery requests, order updates, and account service notifications; and marketing messages sent using automated technology — for example refill reminders that include that day’s price, and special offers. Checking either box is optional, and consent is not a condition of purchase. Message frequency varies. Message and data rates may apply. Reply STOP to any message to stop receiving text messages — we honor opt-outs across all our messaging. Replying STOP stops text messages only; it does not cancel Autofill (see Section 5). Reply HELP for help or call (203) 200-0082. Wireless carriers are not liable for delayed or undelivered messages. Order-status and delivery-confirmation messages related to a purchase you initiated are transactional and may be sent without marketing consent. For how we handle your information, including SMS opt-in data, see our Privacy Policy.
5. Fortified Autofill (automatic delivery)
Autofill is governed by the Fortified Autofill Agreement, which you sign before enrollment starts; if this page and the Agreement differ, the Agreement controls. A credit or debit card on file is required and is charged after each completed delivery for the gallons delivered × the Autofill Price defined in that Agreement (the lowest price per gallon we showed as that day’s current price on this website on the delivery date; price history and examples do not count); nothing is charged at enrollment. You may cancel at any time with no fee: online at www.fortifiedfuels.com/cancel, by email to info@fortifiedfuels.com, by phone at (203) 200-0082 (you can just say “cancel”), or by mail to Fortified Fuels LLC, 55 Post Rd W, 2nd Floor, Westport, CT 06880.
- Submitting a form on this website does not enroll you and does not charge you. We save your card by phone, with an authorized Fortified Fuels representative, only after we receive your signed Agreement. We never ask for card numbers on this website, by email or by text message.
- No delivery fee, card fee, surcharge, interest or finance charge applies to an Autofill delivery. The price changes with the market; it is not a fixed, capped, guaranteed or prepaid price.
- Same-day emergency delivery must be requested before 11:00 AM that day.
- The tank monitor we install at no charge stays our property, and we pick it up for free when Autofill ends. There is never a charge for the monitor or for cancelling.
- We may end Autofill with 30 days’ written notice, and we tell you at least 30 days before any material change to the Autofill terms.
6. Liability
To the fullest extent permitted by Connecticut law, our liability related to this website is limited to the amount you paid for the order at issue. Nothing here limits liability that cannot be limited by law.
7. Contact
Questions: info@fortifiedfuels.com · (203) 200-0082 · Fortified Fuels LLC, 55 Post Rd W, 2nd Floor, Westport, CT 06880. To cancel Autofill, see Section 5.
