Privacy Policy

Last updated: September 17, 2026

What we collect

Information you give us through forms on this site: name, email, phone, ZIP code, town, delivery address, details about your heating oil tank (such as its size and where it and its fill pipe are) and whether oil heats your hot water, the best time to call you, and your message. When you submit a form we also record the page you submitted from, your IP address and browser information, the exact wording of any SMS consent box you checked and when, and — if you request Autofill — the exact wording of the acknowledgment you checked, the version of the Autofill Agreement you confirmed you read (when one is shown), and when. We never collect payment card numbers through this website, by email or by text message; if you join Autofill, our representative enters your card directly into our payment system during a phone call. Orders placed through the online checkout are processed by our ordering system and covered additionally by the Online Ordering Terms shown there.

How we use it

To respond to you, call you back when you ask us to, schedule and confirm deliveries, operate waitlists, run the Autofill program you enroll in, and — only with your express consent — send marketing text messages. We store consent and agreement records because Connecticut and federal law require us to be able to prove them.

Sharing

We don’t sell your information. We share it only with the service providers who run our operations (order processing, customer-relationship and messaging systems, website analytics), and when the law requires it.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Analytics

We use standard analytics tools (e.g. Google Analytics) to understand how the site is used and which pages lead to orders. You can block analytics with common browser tools without affecting your ability to order.

How we protect your information

We protect your information with industry-standard security safeguards. Data is transmitted over encrypted connections (HTTPS/TLS) and stored in access-controlled systems; we limit access to the people and service providers who need it to run our operations. We retain SMS consent records for as long as required to document your consent and comply with the law, and no longer than necessary.

Opting out

Text messages: reply STOP any time. Email: use the unsubscribe link or write to us. Data questions or deletion requests: call (203) 200-0082, email info@fortifiedfuels.com, or write to Fortified Fuels LLC, 55 Post Rd W, 2nd Floor, Westport, CT 06880 — we’ll respond within 30 days.